Inexplicable
“Inexplicable” – a cartoon that illustrates how AI needs blockchain to achieve mainstream adoption.
According to a survey conducted by Gartner, 75% of organizations are expected to have deployed AI-based decision-making tools or analytics systems to assist their employees in making data-driven decisions.
However, the challenge of using AI is that the decision-making process is not transparent.
For example, using AI in the mortgage industry has the potential for algorithmic bias in the lending decision-making process.
Fei-Fei Li, Co-Director of the Stanford Institute for Human-Centered Artificial Intelligence, mentioned that “any AI system that operates on critical functions must be transparent, explainable, and accountable.
We cannot deploy systems that are black boxes, where the decisions they make are inexplicable and inscrutable.” Blockchain technology can address this by providing an immutable record of the decision-making so users can view and analyze the process.
Also, decentralization and enhanced encryption of the language models and decision algorithms can ensure the information is protected from unauthorized access.
Example companies in this space include Figure, which is using blockchain to streamline the mortgage origination, and Cred Protocol, which is creating a decentralized credit score to help increase transparency and access.
Together, AI and blockchain might be able to comply with the conditions of GDPR – providing a person with a transparent explanation of decisions with the right to accept or challenge them.
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